Request a demo
Call Us

Learn more about our privacy and security policies and what they mean.

Your privacy and security are our highest priorities. Ensuring electronic access to state government information and services while maintaining privacy is the guiding principle of the state's Commonwealth Office of Technology, Office of Enterprise Technology. The Commonwealth of Kentucky collects only the personal information necessary to provide enhanced services to our citizens and customers. Please note that all non-exempt information collected by Kentucky.gov services may be subject to public disclosure under KRS 61.870, the Kentucky Open Records Act.
However, public records containing information of a personal nature are protected from disclosure by the personal privacy exemption of state law. Personal data in our possession is maintained and used in ways that respect individual privacy. The Commonwealth educates our employees about the importance of protecting personal information and consumer privacy and only authorized employees to have access to personal information.

Information We Collect

Depending on the situation, we may collect some information from you. This information does not identify you personally and may include:

  • The domain name, but not the e-mail address
  • The e-mail addresses of those who communicate with us via e-mail
  • Aggregate information about which pages consumers access or visit
  • Information volunteered by the consumer, such as survey information
  • Your Internet protocol address
  • Date and time of visit
  • Referring links
  • Search terms
  • Links you click on
  • Your browser
  • Your operating system.

This information is used only to improve the scope and content of the state's services online.

Personal Information

If you choose to provide us with personal information – by filling out a form with your personal information and submitting it to us through the website – we use that information to respond to your message and to help us get you the information you have requested. We only share the information you give us with another government agency if your inquiry relates to that agency, or as otherwise required by law.

Email Correspondence

If you send an E-mail message or complete an unsecured web form, which contains personal information, we collect and store the following information:

  • Any personally identifying information, which you choose to provide (for example your mailing address), in an email message or web form requesting information, which contains personal information, we collect and store the following information: commenting on policies, issues, or events. Information collected in this manner is used solely for information and, in some cases, to respond to you.
  • If unsecured and / or unencrypted email is used, please do not put confidential and personal information such as social security number, date of birth, bank account and credit card information, mother's maiden name or medical information in your e-mail communications to the Commonwealth. Your privacy cannot be protected or insured by the Commonwealth during email or unsecured web form transmission.

Electronic Payments

We do not collect or store payment information. In instances where payments are processed, the County uses third-party service providers external this website to manage payments.

It is the intent of the Commonwealth of Kentucky not to use the ACH system for transactions in violation of U.S. Law, including the sanctions administered by the Office of Foreign Assets Control (OFAC). It is also the intent of the agency to comply with the "International ACH Transaction (IAT) rules" that are part of the NACHA Operating Rules. Accordingly, all payments made through this website/online application are intended only for payments not associated with a foreign bank account, which would classify it as an "International ACH Transaction (IAT)" under the NACHA Operating Rules.

Since this website's payment application does not accommodate IAT transactions, payers that would be considered an IAT payer should use some other method of remitting funds to the Commonwealth. Alternative forms of payment would include check or credit card.

Social Media

Our websites may include social media features, such as newsfeeds, that are hosted by third parties, such as Facebook or Twitter. This policy does not apply to such features. Your interactions with social media features are governed by the privacy policy and other policies of the respective companies providing them.

Internet Cookies and Beacons (Pixels)

Cookies are short and simple text files stored on your computer by Internet web sites to help identify users and enhance customer service. Kentucky.gov sites may use cookies to customize and personalize your service transactions with state agencies. For example, our web shopping sites may use cookies to keep track of customers and the contents of their shopping cart. In the event, the Internet connection is broken or you wish to suspend shopping and resume at a later time, the cookie on your computer will maintain your computer's identity shopping cart information. Cookies do not compromise your privacy or security. Using web browser settings, you can refuse the cookies or delete the cookie file from your computer by using any of the widely available methods.

Some County sites and pages may also employ web beacons or pixels to help us gauge and serve effective content. Beacons, clear gifs, or pixels are small, invisible images, roughly the size of a pixel, that is embedded on our web pages that collect information about your visits. The information collected this way is not used to personally identify you.

Child Online Privacy Protection Act (COPPA)

Except as otherwise permitted by law, the Commonwealth does not knowingly collect and use or disclose the personally identifiable information of a child under the age of 13.

Children under the age of 13 are not eligible to use services that require submission of personal information and should not submit any personal information to us. This includes submitting personal information to the website as part of a user profile or personalization profile. If you are a child under the age of 13, you can use these services only if used together with your parents or guardians. Seek guidance from your parents or guardians if you are under the age of 13.

If we decide to begin collecting personal information from children under the age of 13, we will notify parents that it is being requested, disclose the reasons for collecting it, and disclose our intended use of it. We will seek verifiable parental consent before collecting any personally identifiable information. If we do collect such information, parents may request information on the type of data being collected, view their child's information, and, if they choose, prohibit us from making further use of their child's information. We will not provide personal information about children to third parties.

How We Use Information We Collect

We use the information we collect to help us make the site more useful to visitors -- to learn about the number of visitors to our site and the types of technology our visitors use, for example. We do not track or record information about individuals and their visits, except as described in this policy.

Use of Personal Information

Any personal information collected, such as an email address submitted by you to subscribe to a newsletter, is used to get you the information you have requested. We don’t share your information with other agencies or parties, except as required by law.

Navigational Information
Information, such as the pages you visit or the links you click, helps us improve our websites and provide better service. The County does not use this information to identify you personally.

External Websites

Our web sites may link to many other governmental agencies. In some cases, we link to private organizations. Once you link to another site, you are subject to the privacy policy of that respective site.

Site security

For site security purposes and to ensure that this service remains available to all users, this government computer system employs commercial software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits. Raw data logs are used for no other purposes and are scheduled for regular destruction in accordance with State guidelines for records management and retention. Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.

We use the Secure Sockets Layer (SSL) protocol to safeguard your sensitive personal information, including your credit card number, during online transactions. Using this widely accepted form of encryption, your transaction is secured from your personal computer to the County Clerk computer processing your request.  The County Clerk processing computers are located behind a secure firewall.  For added security, your credit card information is not stored on a state government database and only authorized employees have access to your credit card number for card processing purposes.

If you have trouble purchasing securely at our web site, then you may be behind a firewall or using a proxy server that doesn't allow for secure transactions.  If that is the case, then you may phone or fax your order.

For your protection, never put your credit card number or other sensitive information in unencrypted e-mail.

SSL is highly regarded to be a very safe encryption method, but we fully understand if you are not comfortable entering your credit card information online.  In that case, please telephone the agency and speak directly to an agency representative.

How We Share Information We Collect

As a rule, the County does not disclose any personally identifiable information collected online except where you have given us permission, or where the information is requested to be disclosed and is public information under the State of Kentucky statutes or other applicable laws. Visitors to the site should be aware that all non-exempt information collected by our services may be subject to public disclosure under KRS 61.870, the Kentucky Open Records Act. Which declares that it is the policy of this state that all state, county, and municipal records shall be open for personal inspection by any person, and thus information collected by the County resulting from the use of its websites may be subject to examination and inspection upon request, if such information is a public record and not otherwise protected from disclosure by statute.

Under Kentucky law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, make contact by phone or in writing.

We will not release personal information to third parties except where it is already provided by law for purposes of notification. We will not provide, rent or sell personal information to third parties for marketing programs or any other purpose. State law restricts the use of personally identifiable information for commercial purposes. Depending on the specific nature of the service, information may be shared with other state agencies as stated in KRS 61.878 (5). This statute allows for the exchange of public records or sharing of information between public agencies when the exchange is serving a legitimate governmental need or is necessary for the performance of a legitimate government function.

Your Options/Opting Out

You may decline participation in any activity that asks for information (i.e., surveys or emails). Your choice to not participate will not affect your ability to access information on the County's web sites.

You can adjust your browser settings to limit or block cookies. For instructions:

Note that some applications and pages need cookies to store history and preference information and that disabling cookies may affect the performance of these pages and applications.

The website has links to many other governmental agencies. In some cases, we link to private organizations. Once you link to another site, you are subject to the privacy policy of the new site.

Legal Notice

Any trademarks that appear on this site are the property of their respective owners who may or may not be affiliated with, connected to, or sponsored by the County Clerk's website. the County Clerk's website respects the rights of all copyright holders, and therefore, the County Clerk's website has adopted and implemented a policy that provides for the termination in appropriate circumstances of users and account holders who infringe the rights of copyright holders. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide the County Clerk's the following information required by the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act, 17 U.S.C. 512:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
  4. Information reasonably sufficient to permit us to contact the complaining party;
  5. A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

This policy applies to the county web site and describe what information we collect, how we use that information and your options regarding information collections.

Skip to content